Swiss voted best short-haul airline

Posted on: 22 June 2010

Travellers planning to catch flights to destinations across Europe this year can look forward to a high standard of service if they fly with Swiss, according to research carried out by Which? Holiday.

The consumer group surveyed its members to find out their opinions regarding a number of airlines.

Swiss took top place in the section covering short-haul carriers, with an overall satisfaction rating of 72 per cent.

Factors that attracted praise for the company include its cabin staff, value for money and baggage allowances.

Aer Lingus came a close second in the search for the most popular provider of short-haul flights, followed by Air Malta.

Which? also questioned its members about long-haul carriers and found that Air New Zealand and Singapore Airlines had the most satisfied customers.

Rochelle Turner, head of research for Which? Holiday, said: "Flying with a good-quality airline, such as Swiss or Air New Zealand, can really make a difference to your holiday.

"Our rigorous research shows that while the cost of flights is important to customers, it's things like friendly cabin staff and reasonable luggage allowances that leave a lasting impression."

Click here to book your flights with Swiss

© Adfero Ltd